Workplace design and well-being

[…] The first reason managers should read Alexander is that the design of workplaces has a major impact on the effectiveness of our organizations. The second reason is that his insights into the nature of order, as well as his methodologies, can be applied to the problem of managing organizations. […]

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Nothing is neutral

[…] The color of a room, the layout of a page, the use of a particular font, the arrangement of furniture, the music while on hold—these things matter, and they say something. Some choices shout while others only whisper, but either way you’ve got a voice which either adds to or detracts from the conversation. […]

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